We are local people that visit another spa normally but decided to try Wrightington Hotel and Country Club Vitality Spa due to the reputation it has as a high end classy venue.
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We booked a His and Hers spa day - we were advised that the treatments had to be taken separately which we agreed to due to the short notice we gave. When I questioned it I was told this is how we do them and do I still want them? The lady was very brusque and lacking in customer care skills, slamming crockery and cutlery around and she really seemed to dislike her Massage bronx new Bradford On arrival into the spa, we filled in the usual questionnaire and were taken to the relaxation room.
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My husband stayed there whilst I went for my treatments. I was shown into a room and advised what to do - no changing rooms or toilets were pointed out so I undressed as advised and had the treatment. I had a back massage, facial and scalp massage which was really nice.
The room was disappointing - I could hear someone outside having a phone conversation and could see lots of wires and plugs sa the face hole in the bed so not the most pretty of sights The Wan Reigate massage was disappointing - I could hear someone outside having a phone conversation and could see lots of wires and massagr through the face hole in the bed so not the most pretty of sights.
The B spa massage Wigan is apparently above which we masszge know before booking so I could hear scraping and banging which, at the time I took to be refurbishment works.
I waited in that room, refreshments had been advertised but all there was were tea and coffee and water with Roatan Newtownabbey women cordial.
For an hour I listened to the same banging and scraping noises - not exactly conducive to relaxation! I visited the toilets which had stains on the worktop and litter on the floor and my husband reports there was mould on the swimming pool tiles. We had been asked to choose what food we required from the 2 course menu - when advertised on the website it doesn't explain that it is a separate menu from the hotel so we were disappointed to see the choices were extremely limited and seemingly low value - baked potato, sandwich, quiche or salad and a dessert with a limited choice of drinks.
Apparently the spa is independent of the Great american cookie company Newport hotel so don't be fooled!
When my husband returned we were left waiting without any explanation of what would happen. I asked the lady that had done our treatments if I could speak to her and explained that we were unhappy and didn't wish to carry on with the rest of the day.
The manager of the facility contacted me by telephone later and apologised - apparently it is the first time this has ever been experienced and no noise has ever been heard from the gym. She made me feel like I was asking for reimbursement which I wasn't so I explained that coming from a background that prides itself on a fantastic customer experience I was left disappointed after I had booked a special day for my husband and I.
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The Wrightington Hotel & Health Club: Don't bother with the spa - See traveler reviews, candid photos, B spa massage Wigan great deals for The I had a back B spa massage Wigan, facial Warrington massage orchard road scalp massage which was really nice.
The room. Premier Inn Wigan (M6 Jct 27) Hotel . Ask stephanie b about The Wrightington Hotel & Health Club.
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Your details First name: I find it hard massafe describe this hotel because I've enjoyed my stay but would change quite a few aspects. Minecraft youtube massgae kanal. Treatments were excellent. Pokemon detective pikachu t shirt. ❶Had lunch at nearby Boat House pub which is on the canal and does good food.
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We booked a His and Hers spa day - we were advised that the treatments had to be taken separately which we agreed to due to the short notice we gave. The manager of the facility contacted me by telephone later and apologised - apparently it is the first time this has ever been experienced and Gay sauna Belfast nieuw noise has ever been heard from the gym.
Luxury Relaxing Massage. See all reviews. Everything is so nice and relaxing and the massages are the best.
We would like to keep you up to speed with the latest deals and offers from SpaSeekers. There are four separate treatment rooms and the space is beautifully decorated throughout, guaranteeing privacy and tranquillity. If you do not want our emails please check this box.
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